Policies & Forms
Member Handbook
Provider Directory
Member Grievances
It is the policy of Steward Medicaid Care Network (SMCN), and its parent organization, Steward Health Care Network (SHCN), to implement an effective system to address concerns related to members’ care and experience. To read the complete policy, download the PDF provided.
Authorized Representative Designation Form
You can submit this form if you would like to designate an authorized
representative to act on your behalf.
See form for more details.
MassHealth’s Community Partners
Has your provider or care manager talked with you about MassHealth’s Community Partners program? These services are provided to you at no cost. Bring this form to your provider to fill out.